Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly, safely, and sustainably.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly.
Shipping Time
Estimated delivery times depend on your location:
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United States: 5–10 business days
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International Orders: 7–15 business days
Please note that these are estimated delivery times and may vary due to customs processing or courier delays.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the progress of your delivery.
Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact us at support@oraventa.shop , and we will assist you in resolving the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at:
Email: support@oraventa.shop